In most cases, we will need to have a recent water analysis to recommend the best system for your application. Our free water analysis will include a determination of your water hardness, pH, TDS (total dissolved solids), and iron content. After we get this information, we can make a specific recommendation. The laboratory results and equipment recommendations are normally provided to you the same day as when we receive the sample.
If you decide to send us a sample for testing, the sooner it reaches us the better. Take your water sample at a point as close as is possible to the location of your planned water treatment installation. Please run your supply water from a tap for about 2 minutes prior to filling the container to insure a good sample. Make sure that the bottle is well rinsed with the tap water before filling with the sample water to be tested. Fill the sample bottle to overflowing and cap the bottle tightly to minimize the amount of air contained in the bottle. We will test your sample the same day that we receive it, and get back to you right away. Please send at least 12 fluid ounces (about 350 milliliters) in a clean and sealed plastic bottle (a small spring water bottle works well) to the following address:
PO Box 126
Frederick, PA 19435-0126
Attention: Testing Laboratory
For express mail (other than USPS) and UPS please send us an email so that we can provide you with the correct mailing address for our testing laboratory.
We also need the following information to size your equipment correctly:
- Number of residents in the home
- Water supply pipe diameter coming into the home (normally 3/4", 1" or 1.25")
- Any special considerations or concerns (like a sulfur odor or the possible presence of a contaminant not normally tested for).
Always include your name and any contact information (telephone, mail or email) so we can reach you with the results.